Privacy Policy

1 Who We Are

Breeze Fire Protection Ltd. is a company specialising in the production and distribution of automatic aerosol fire suppression systems. We supply products and technical services to commercial, industrial, and institutional clients.

We are the data controller responsible for your personal information collected through this website and through our commercial activities.

2 What Data We Collect

We may collect and process the following categories of personal data:

• Identity data – name, job title, company name
• Contact data – email address, phone number, postal address
• Technical data – IP address, browser type and version, pages visited, time and date of visit (via cookies and analytics tools)
• Enquiry data – information you provide when submitting a contact form, requesting a quotation, or reaching out by email
• Transaction data – details of products or services purchased, invoicing and delivery information

We do not collect sensitive personal data (such as health information or financial account details) through this website.

3 How We Collect Your Data

Data is collected through the following means:

• Contact and quotation forms on our website
• Email and telephone communications
• Cookies and similar tracking technologies (see Section 7)
• Business cards, trade events, or professional introductions
• Publicly available professional sources (e.g. LinkedIn)

4 How We Use Your Data

We process your personal data for the following purposes:

• Responding to enquiries and providing product or technical information
• Preparing and sending quotations, proposals, and contracts
• Managing ongoing business relationships and after-sales support
• Sending relevant product updates or newsletters (only with your consent)
• Complying with legal and regulatory obligations
• Improving our website and understanding how visitors use it

We will not use your data for purposes incompatible with those listed above without informing you first.

5 Legal Basis for Processing

We process your personal data under the following lawful bases (in accordance with the UK GDPR / EU GDPR, as applicable):

• Legitimate interests – to conduct our business activities and manage client relationships
• Contractual necessity – to fulfil orders, provide services, and manage commercial agreements
• Consent – for marketing communications and non-essential cookies
• Legal obligation – where required by applicable law

6 Data Sharing and Third Parties

We do not sell or rent your personal data. We may share it with:

• Service providers – hosting companies, email platforms, accounting software, and IT support partners who process data on our behalf
• Professional advisors – lawyers, accountants, or auditors under confidentiality obligations
• Authorities – where legally required (e.g. HMRC, regulators)

All third parties are required to handle your data securely and in accordance with applicable data protection law.

7 Cookies

Our website uses cookies to improve functionality and analyse traffic. These may include:

• Essential cookies – necessary for the website to function correctly
• Analytics cookies – used to understand how visitors interact with the site (e.g. Google Analytics)
• Preference cookies – to remember your settings and choices

You can manage or disable cookies through your browser settings. Non-essential cookies are only set with your prior consent, in accordance with applicable regulations.

8 Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements. As a general guide:

• Client and supplier records – up to 7 years following the end of a commercial relationship
• Enquiries that did not lead to a contract – up to 2 years
• Website analytics data – as determined by third-party tool settings (typically 13–26 months)

After the retention period, data is securely deleted or anonymised.

9 Your Rights

You have the following rights in relation to your personal data:

• Access – request a copy of the data we hold about you
• Rectification – request correction of inaccurate or incomplete data
• Erasure – request deletion of your data, subject to legal retention requirements
• Restriction – request that we limit the processing of your data
• Objection – object to processing based on legitimate interests
• Portability – receive your data in a structured, machine-readable format
• Withdraw consent – where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us using the details in Section 11. We will respond within 30 days.

10 Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These include secure servers, access controls, and regular review of our data handling practices.

While we take all reasonable steps to protect your data, no method of transmission over the internet is 100% secure. If you have concerns about a specific communication, please contact us directly.

11 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the effective date noted at the top. We encourage you to review this policy periodically.